1 .SUPERVISORY SKILLS
DURATION          : 2 days
TARGET GROUP: The course is meant for first line supervisors and middle managers in private, parastatal and public sector
OBJECTIVES

2. CUSTOMER SERVICE
DURATION           : 2 days
TARGET GROUP: Front line officers, Receptionist, messengers, drivers, marketing officers, IR managers, union leaders, supervisors, HR managers
OBJECTIVES

3. FINANCE FOR NON FINANCE MANAGERS
DURATION          : 2 days
TARGET GROUP:  This is a basic entry module with no academic qualifications required; it is ideal for managers/ directors working in non-financial functional areas such as Administration, Marketing, Sales, IT, Engineering, Production etc.

OBJECTIVES

4. DISCIPLINARY HEARING & GRIEVANCE PROCEDURES
DURATION          : 2 days
TARGET GROUP: This module is meant for supervisors, middle managers, senior executives and Human Resources Practitioners of organisations in the public, private and parastatal sectors who are charged with the responsibility of ensuring discipline in their various organizations, and may be expected to initiate or conduct or chair disciplinary and grievance hearings.
OBJECTIVES

5. INDUSTRIAL RELATIONS
DURATION          : 2 days
TARGET GROUP: This module is meant for supervisors, middle managers and Human Resource practioners of the organization in the public, private and parastatals sectors who area charged with the responsibility of managing people relations
OBJECTIVES

6. UNION MANAGEMENT RELATIONS
DURATION          : 2 days
TARGET GROUP: This module is meant for industrial relation practioners and line mangers in the public and private sector, who must create a conducive and enabling environment and harmonious relations in a unionized workplace. The programme will also assist who participate in union-management negotiations
OBJECTIVES

PROWESS MODULE ONE TO SEVEN
MODULE ONE - PRODUCTIVITY AND PERFORMANCE:
OBJECTIVES:

 

MODULE TWO - QUALITY:
OBJECTIVES:

MODULE THREE -WORKPLACE IMPROVEMENTS:
OBJECTIVES:

MODULE FOUR - MANAGING AND DEVELOPING PEOPLE
OBJECTIVES:

MODULE FIVE - MANAGING OCCUPATIONAL SAFETY AND HEALTH
OBJECTIVES:

MODULE SIX – MARKETING
OBJECTIVES:

MODULE SEVEN-GET ORGANIZED
OBJECTIVES:

 

 

AFFILIATIONS


Business Botswana (BB) is a Business Association of Employers representing employers in all sectors of the Botswana economy in an advocacy capacity. The organisation was formed in 1971.

CONTACT US:

Head Office
Business Botswana (former BOCCIM) House
Luthuli Road
P.O. Box 432
Gaborone, Botswana
Phone: (+267) 3953459
Fax: (+267) 3973142

North Region
Haskins Building
Private Bag F/85
Francistown
Phone: (+267) 2414622
Fax: (+267) 2414494