Declaration
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Membership
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Nbc
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Customer Service

CUSTOMER SERVICE


DURATION           : 2 days 
TARGET GROUPFront line officers, Receptionist, messengers, drivers, marketing officers, IR managers, union leaders, supervisors, HR managers 

OBJECTIVES

  • Identify ways to establish the links between excellence in customer service and participants business practices and policies.
  • Recognize what employees are looking for to be truly engaged.