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Union Management Relations

UNION MANAGEMENT RELATIONS
 

DURATION          : 2 days 
TARGET GROUPThis module is meant for industrial relation practioners and line mangers in the public and private sector, who must create a conducive and enabling environment and harmonious relations in a unionized workplace. The programme will also assist who participate in union-management negotiations 
OBJECTIVES

  • Have a clear understanding of the essence of labour relations and the importance of maintaining good labour/industrial relations in the enterprise.
  • Have a clear understanding of the legal framework that governs the management labour relations in Botswana.
  • Have an appreciation of what trade unions do in the workplace.
  • Have grasped the basic principles, and rights and obligations of both employers and unions.
  • Be able to effectively manage labour relations in a unionised environment.
  • Conduct effective negotiations with trade unions

PROWESS MODULE ONE TO SEVEN
MODULE ONE - PRODUCTIVITY AND PERFORMANCE:
OBJECTIVES:

  • What is meant by productivity and what the classic productivity problems are?
  • Identify roots causes and potential remedies of production and performance
  • Setting individual performance objectives
  • Reflected on their own role in improving performance
  • Create a delegation plan
  • Identify three productivity targets for their enterprises
  • Developed and implementation plan to improve an aspect of productivity

MODULE TWO - QUALITY:
OBJECTIVES:

  • Definition of quality.
  • History and development of quality concepts
  • Developed strategies to exceed customer expectations
  • Reviewed a quality management framework
  • Mobilizing the team to improve quality
  • Identify relevant quality standard bodies for their enterprise.
  • Implement quality improvements

MODULE THREE -WORKPLACE IMPROVEMENTS:
OBJECTIVES:

  • Identified the core components of a triple bottom line approach
  • Created a diagnostic tool for SME’s to examine the triple bottom line
  • Reflected on how to change company culture
  • Lean production concept in relation to both manufacturing and service delivery
  • Reflected on the business potential of environmentally sound practices
  • Developed part of a business plan for green business
  • Prepare an action plan to implement workplace improvements

MODULE FOUR - MANAGING AND DEVELOPING PEOPLE
OBJECTIVES:

  • Established effective ways of working together
  • Explored the relationship between the enterprise and the employees
  • Examine a range of approaches to increasing productivity by improving workplace morale
  • How to motivate current employees
  • Identified how to increase the skills and knowledge of employees
  • Setting learning objectives and coaching staff
  • Identified ways of resolving classic tricky HR issues
  • Workplace improvement plan.

MODULE FIVE - MANAGING OCCUPATIONAL SAFETY AND HEALTH
OBJECTIVES:

  • Shared experiences of OSH in the workplace
  • Identified the potential OSH hazards in a work setting
  • Undertaken as OSH risk management
  • Developed some key messages for improving awareness and commitment to safety at work
  • Identified the signs and symptoms of stress in the workplace
  • Measures can be implemented to improve staff well-being
  • OSH policy for their enterprise
  • Plan to improve occupational safety and well-being at work.

MODULE SIX – MARKETING
OBJECTIVES:

  • Shared what they currently do in marketing their business
  • Mind mapped who their customers are and what they want
  • Explored the 4P’s of marketing
  • Developed a short marketing strategy
  • Reflected on how to improve the image and reputation of the business
  • Developing newsworthy stories about their businesses
  • Identified free marketing opportunities
  • Prepare action plan for implementation aspects of the marketing strategy

MODULE SEVEN-GET ORGANIZED
OBJECTIVES:

  • Identified the classic problems in organizing a small business
  • How to be more efficient in the collection, storage and retrieval of information
  • Explored the key concepts relating to financial management in their business
  • Identified how to reduce overheads and costs
  • The obstacles to being personally productive and how to be a positive role model to others
  • Identified how to improve productivity through better time management
  • Examined tools that will aid them in becoming more effective.
  • Prepare action plan to implement an aspect of improvement through good business administration and management